Let us introduce: Our change agents. What they do? These days they are again dealing with the question of what the perfect, lean implementation process of a document archive should look like. They work full time as consulting heroes with our customers and learn every day. Pierre Fey (front left in the picture) always emphasizes that for his team it is all about quick customer benefits. “Lean” has proven to be an effective model in complex industries such as manufacturing, construction and software. So, let’s go on!